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	<title>HostSeries</title>
	<link>http://hostseries.com</link>
	<description></description>
	<lastBuildDate>Thu, 24 Dec 2009 19:13:35 +0000</lastBuildDate>
	<docs>http://backend.userland.com/rss092</docs>
	<language>en</language>
	
	<item>
		<title>Solving:Transferring Calls from Queues, Agents stay busy</title>
		<description><![CDATA[The subject doesn&#8217;t really describe the problem good enough. So here it is&#8230; basically you have agents (whether you are using AgentCallBackLogin, or a setup like my alternative.)  The problem was that if the Agent transferred the call to another agent, Asterisk qould still show the agent has &#8216;busy.&#8217; If you listed channels, it would [...]]]></description>
		<link>http://hostseries.com/solvingtransferring-calls-from-queues-agents-stay-busy/</link>
			</item>
	<item>
		<title>What is an SPF Record?</title>
		<description><![CDATA[I often hear this question. What is an SPF Record?
The complicated answer to the above question is this:
SPF means Sender Policy Framework.

What does that mean?  Well, I&#8217;ll make it as simple as I can. It&#8217;s basically a DNS record that is put in place that lists the allows mail servers (SMTP Servers) that you have [...]]]></description>
		<link>http://hostseries.com/what-is-an-spf-record/</link>
			</item>
	<item>
		<title>Connecting Two Asterisk Servers via SIP</title>
		<description><![CDATA[You have two offices, each with their own Asterisk Server. And you want to be able to call between the two. How do you do this? How do you set this up with SIP? A few people have requested this article. Well, here it is.
Actually, I hadn&#8217;t done this before myself, before writing this article. [...]]]></description>
		<link>http://hostseries.com/connecting-to-asterisk-servers-via-sip/</link>
			</item>
	<item>
		<title>LookupBlackList Alternative</title>
		<description><![CDATA[In a previous post, I mentioned that I came up with a solution for the disadvantages to the LookupBlackList Application. This could also be viewed as an alternative solution, seeing how the LookupBlackList has been depreciated, and set to be removed for a future release of Asterisk.  Let&#8217;s not waste any time. Let&#8217;s get [...]]]></description>
		<link>http://hostseries.com/lookupblacklist-alternative/</link>
			</item>
	<item>
		<title>Using LookupBlackList() Application</title>
		<description><![CDATA[At times we get those annoying callers. They usually end up being a waste of our time and resources. So what can you do? You can block them from calling in. Asterisk has an application in place to make this an easy task. It&#8217;s called: LookupBlackList()

It&#8217;s actually an older application. But in trying to use [...]]]></description>
		<link>http://hostseries.com/using-lookupblacklist-application/</link>
			</item>
	<item>
		<title>AgentLogin powered by MySQL</title>
		<description><![CDATA[In a previous article, I showed an alternative method of AgentCallBackLogin. In that example, the agents were authenticated via voicemail.conf. I made a comment that I would create a dialplan with it authenticating against a MySQL database.
So let&#8217;s start by creating our database:
CREATE TABLE IF NOT EXISTS `asterisk`.`agent_users` (
`id` int(11) NOT NULL auto_increment,
`user` varchar(10) NOT [...]]]></description>
		<link>http://hostseries.com/agentlogin-powered-by-mysql/</link>
			</item>
	<item>
		<title>Opinions of Parallels Recent Activity</title>
		<description><![CDATA[So I wanted to share my thoughts on Parallel&#8217;s recent activity, or perhaps it&#8217;s not so recent.
SWSoft is renamed Parallels.
I have mixed feelings about this move by Parallels. To me, I think they will always be SWSoft. And why not? SWSoft makes me think of a software company, which is basically what Parallels is. Other [...]]]></description>
		<link>http://hostseries.com/opinions-of-parallels-recent-activity/</link>
			</item>
	<item>
		<title>Linksys SPA941 IP Phones</title>
		<description><![CDATA[So we bought some Grandstream GXP2000 IP Phones first for the office.  They were fine for starting out, however as our call center grew, we found increasing issues with them &#8211; primarily with transferring calls to external Asterisk boxes. So we purchased a box of Linksys SPA941 IP Phones. These were about the same [...]]]></description>
		<link>http://hostseries.com/linksys-spa941-ip-phones/</link>
			</item>
	<item>
		<title>Asterisk Apps: OrderlyStats</title>
		<description><![CDATA[In my previous article, I made mention of using the CDR Database to generate reports. Unless you have the time, resources, and skills to develop some killer apps, you might begin looking at 3rd party applications to make your reports &#8220;pretty&#8221; and presentation worthy.
OrderlyQ has put together some rather great software.
OrderlyStats is a free product [...]]]></description>
		<link>http://hostseries.com/asterisk-apps-orderlystats/</link>
			</item>
	<item>
		<title>Asterisk &#8211; Getting Results from CDR Database!</title>
		<description><![CDATA[So in my previous article, I said I would provide some sample scripts to view information from our CDR database.  My script is written in PHP, and we&#8217;re just going to do a quick query of the database for answered calls.  
To make things neat, I like to write the mysql connection string [...]]]></description>
		<link>http://hostseries.com/asterisk-getting-results-from-cdr-database/</link>
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